Finding the patient in patient-centred care

Case study

The challenge

What are the implications of the growing number of people living with cancer post treatment? What do primary care practitioners need to know? How will the health system need to adapt?These are just some of the big questions tackled in ‘Cancer Survivorship for Primary Care Practitioners’, a 4-week online course developed in collaboration between the Victorian Government, the University of Melbourne and the Victorian Comprehensive Cancer Centre.

Patient in patient-centred care

Our approach – finding the patient in patient-centred care

To bring the subject to life, video producers from Scholarly Services worked closely with learning designers and world experts on cancer care from the Victorian Comprehensive Cancer Centre.

Keeping in mind the primary audience of healthcare workers, the first step was for subject matter experts to sit down with the learning design team to map out the key learning objectives for the course. With the key topics and appropriate learning objectives set, the video production team were then able to give creative advice and help identify the most effective and engaging uses of video to support the learner journey.

The resulting approach centered on in-depth interviews with recovering cancer patients as an entry point into each week’s topic. These compelling and at times emotional interviews were supported by further topic-specific video resources, including short stand-up interviews with international cancer care experts and more in-depth sit-down interviews with researchers at the cutting edge of cancer treatment research.

The course also includes a scripted narrative thread connecting the weekly topics. This dramatized case study follows the journey of a fictional patient through the health system, highlighting key interactions with a team of healthcare providers and modeling Australian best practice in collaborative care.

The impact

Since launching in 2018, over 2000 learners have enrolled in the course, ranging from rural Victorian GPs looking to better help people living with or recovering from cancer through to international specialists interested in how Australia applies a shared care model to complex cancer cases.

The course is available now via Futurelearn.