Zoom app update required

To continue using Zoom on your computer beyond 30 May 2020, you need to ensure that you’re using the latest version of Zoom, version 5.0 or above.

Zoom Video Communications, Inc. is upgrading functionality, meaning older versions of the application won’t work after 30 May. You will need to update Zoom prior to this date to continue using the application.

To check that you’re using the latest version of Zoom, open the application on your computer, click on your profile picture and select ‘check for updates’. You should be on version 5.0 or above. More detailed instructions are available on the Staff Services Portal.

On University Windows computers, you may need to connect to the University VPN to receive the latest version of Zoom that enables updates automatically. Instructions on how to update Zoom on a Windows computer, including connecting to the VPN are available on the Staff Services Portal.

Zoom updates automatically on University Mac computers. These computers should already be on the latest version of Zoom.

Note also that if you use the Zoom app on your phone, this will also need to be updated.

For further information, contact the Service Centre, 834 40888